Mastermind Toys

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4.3

( 8 reviews )

Book store, Toy Stores

Closed 10:00 AM - 07:00 PM See Hours

Heritage, Heritage 8555, 8555 McCowan Rd, Unionville, ON L3P 1W9, Canada +1 9052-949-095

Mastermind Toys is a leading brand in the toy industry, known for its wide range of high-quality and educational toys. With a commitment to providing children with the best toys to support their cognitive and creative development, Mastermind Toys has gained a strong reputation among parents, educators, and children alike. The brand offers a diverse selection of toys, including games, puzzles, books, and building sets, catering to children of all ages and interests. With a focus on innovation and learning, Mastermind Toys consistently introduces new and exciting products that stimulate curiosity and promote imagination. Whether it's a birthday gift, a holiday present, or just a special treat, Mastermind Toys aims to create memorable experiences for children, fostering their growth and enjoyment through play.

Amenities and More

Service options
- Kerbside pickup
- In-store shopping
- In-store pick-up
Payments
- Credit cards
- NFC mobile payments

Reviews

4.3/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Cindy sears

March 22, 2024

I went in tonight at this location, and they are not welcoming!! It's like I was disrupting their convos that they were having and were so unpleasant. It took all 3 of them to do my return while other people were waiting in line. I have been here multiple times, and it's the same thing every time! This is a kids' store where the staff should be welcoming! They all need customer service training ASAP!!! From other reviews, I am not the only person saying this

Xoarlene

March 22, 2024

One of the staff is very rude! We understand that it is near closing time but her face was not happy seeing people walking in. She needs to be taught customer service by the manager and other staff who were a lot more approachable. She was annoyed when my daughter grabbed a made up cardboard house setup near the entrance. When her dad asked if he can purchase it she snapped “ I already said it wasn’t for sale now!” Indicating that because she grabbed it that it’s all torn and such. We walked out of the place after our purchases thinking what a rude person. She shouldn’t be working in customer service especially in a kids store.

Suanne garioto

March 22, 2024

I am appalled at the rudeness of an employee at this store who did not have the courtesy to speak respectfully when informing me I would no longer be able to use my store credit because of a buy-out. While that decision is not her fault, the manner in which she communicated was repulsive and incredibly rude. I won't be returning to this store.

Fulop

March 22, 2024

Toy was purchased on Nov.23/2023, at the time of purchase cashier did not bring to my attention for No Return Policy. Today I bring back your store told me it cannot be returned or refund. When did you post this non return no refund policy. This should bring to customers attention at the time of purchase

Victoria hall

March 22, 2024

Wow ..very well organized 👌 lots and lots of toys for your little one. Very Clean place and Friendly staff …

Ben rule

March 22, 2024

Lots of products for all ages. Got myself a friendship bracelet kit...going to be a long fall and winter. Get those gifts while you can!

Juston markell

March 22, 2024

Excellent customer service, great selection/variety of toys, and some good deals every once in a while.

Debbie crownover

March 22, 2024

Love the friendly staff and free gift wrapping. It's so cute how they have little colouring station and lego station around! We went to get her free birthday toy which was about $7 worth, a SKYE paw patrol figure and two gifts.